Citizens Memorial Hospital

Description

About CMH
Providing Regional Health Care Like You Are Family

Since 1982 Citizens Memorial Healthcares CMH numberone priority and commitment is to our communitys health improvement As a fully integrated and nationally recognized healthcare system we are proud to show how efficiently aggressively and progressively health care can be delivered within the confines of a solid community We are dedicated to planned and consistent growth and we closely monitor the health of our community members to develop new services and technologies to meet their ongoing and changing needs

CMH has grown tremendously in the past two decadesnot only physically as a hospital but also in the number of services we offer Today we are a stateoftheart acute care hospital and we employ more than 1500 individual in nine counties

The CMH Mission Caring for every generation through exceptional services by leading physicians and a compassionate healthcare team

Our Mission
Caring for every generation through exceptional services by leading physicians and a compassionate healthcare team

Our Vision
Be the first choice for customer focused healthcare to every generation

Our Values
I am

P ositive

R espectful

I nnovative

D edicated

E mpowered

History

Our History
In 1976 Bolivar had a population of about 5500 and nearly 19000 in the county There were only three fulltime medical doctors in entire the community and the nearest hospital was at least an hour away and as much as twice as far for many other communities in the area The prospect for additional physicians hinged on having a hospital facility

Up to this time many Polk county residents never thought building a regional hospital would become a reality Many thought the best that could be hoped for was an expanded version of a physicians office

In 1978 the community approved and organized the public hospital district including the formation of the districts board of directors Representing the district the six board members represented diverse backgrounds and management skills and joined together as the strength and backbone of the monumental project

Construction began and in 1982 Citizens Memorial Healthcare the product of vision hard work and exceptional spirit of a community was born

Beginning with only three physicians and a staff of 90 CMH included 48 medicalsurgical beds four intensive care beds four postpartum beds six obstetric beds emergency room operation room respiratory therapy radiology laboratory pharmacy physical therapy and an auxiliary


As a notforprofit public district hospital the vision of the board of directors was to continue growing without asking the community for additional tax dollars to expand the hospital

Two years into operation the hospital suspended its original tax levy in 1984 The notforprofit organization was already selfsustaining

The Citizens Memorial Healthcare Foundation was established in 1986 and was organized to assist the hospital in the community health system The Foundation was a necessary part in the planned growth of the hospital and included nine board members Current Foundation board members include Brad Gregory president Dave Strader vice president Gene Hutcheson Robert Kifer Dave Berry Patrick Douglas Derek Hunter and Donald Babb

With the dedication and support of its growing community the entire CMH organization has continued to experience an unprecedented rate of growth

CMHs annual budget has grown from 36 million in 1982 to a current budget of more than 188 million

Doubling in original size every two years CMHs facilities which started at 45000 square feet now total nearly 1 million square feet

CMH has also grown to a medical staff of nearly 120 and nearly 1600 employees servicing nine counties

In fact CMH is Bolivars largest employer contributing more than 50 million in salaries to the local economy

In addition to hospital services CMH consists of 29 primary care and specialty physician clinics five longterm care facilities one residential care facility five independent living communities home health hospice homemaker plus heath transit services home medical equipment and rehabilitation services

CMH now provides an array of medical specialties including anesthesiology and pain management audiology cardiology dentistry emergency medicine endocrinology family practice general practice general surgery hematology hospitalist nephrology neurology neuropsychological neurosurgery obstetrics and gynecology occupational health oncology ophthalmology optometry orthopedic surgery otolaryngology pathology pediatrics physical medicine and rehabilitation physical speech and occupational therapy plasticreconstructive surgery podiatry psychiatrycounseling pulmonology radiology sleep medicine sports and occupational medicine urology and vascular surgery

CMH is a nationally recognized network that began with a vision to be the national model for rural healthcare delivery Today this regional healthcare system stands as a shining example of how efficiently aggressively and progressively healthcare can be delivered

In 1993 CMH was named one of the top 10 rural hospitals in America This was primarily a result of CMHs exceptional ability to respond to the needs of the communities it serves

CMH believes that rural hospitals are better positioned for development and integration by virtue of the fact that their communities have a pattern of communicating needs and asking their requests be met locally whenever possible

A good example of ways that CMH has responded to the areas needs is with the construction of a surgical center and cancer center Located across the street from the hospital the new stateoftheart CMH Ambulatory Surgical Center is open and is home to outpatient surgeries including those for general surgery orthopaedics ophthalmology podiatry otolaryngology and more The surgical center is complete with leading edge technology Housed in the Ambulatory Surgical Center will be several medical offices for specialty physicians and the outpatient physical rehabilitation clinic Also under construction is the new Central Care Cancer Center at CMH Once completed the new facility will be able to offer complete cancer care in Bolivar with the addition of radiation therapy

Another credit to CMH is their use of cuttingedge technology In 2003 CMH implemented the electronic medical record EMR system Unlike most healthcare systems where medical records are kept on paper CMHs patients medical records are now electronic

This allows the physician to have the patients information they need when they need it and where they need to provide patients with the best possible care

Because of this CMH was awarded the prestigious Davies Award of Excellence a national award recognizing achievement in medical record technology CMH is the first rural and first nonacademic hospital to win the award

Also named a Most Wired and Most Wireless Hospital CMH recently received a 467000 grant to update the EMR system The twoyear grant will also help create a national model program to track and measure quality health standards

Another area that CMH has led the way is in safety for patients and employees which is an ongoing priority for CMH The CMH residential care facility and all its longterm care are OSHA VPP participants

Citizens Memorial Healthcare Facility and Butterfield Residential Care Centers were the first two facilities in the nation to receive OSHAs VPP Star Status CMHs longterm care facilities also have been recognized for quality of care Parkivew Healthcare Facility received the prestigious Primaris Nursing Home Quality Award in recognition of care quality and innovative efforts to promote and advance continual improvement

Ash Grove Healthcare Facility will receive the American Health Care Association AHCANational Center for Assisted Living NCAL Step I Quality Award Of more than 16000 longterm care facilities in the United States only three in Missouri will receive the award this year

CMH continues to connect with the community through a wide variety of health and outreach programs such as the Community Health Assistance Resource Team or CHART which identifies local needs and partners with local agencies and civic groups or through CMHs award winning linkage with the Bolivar High School for the Health Occupations Class CMH is partnering with Bolivar Technical College to help ensure a welltrained and qualified staff for CMH

Another important community project is the Medical Excellence Scholarship Fund Through the fund CMH provides financial assistance to local students who are working toward careers in healthcare and who will then return to the CMH rural area to practice their professions To date the fund has provided more than 1 million in assistance to approximately 250 students

Other notable CMH community programs include Hey Lady Have a Heart Polk County Community Connections Dallas County Resource Group Dade County Community Connections School Health Expos Alzheimers Memory Walk and CMH School Nurse Coalition just to name a few

CMH clinics are very active in providing programs for immunizations flu shots comprehensive wellness programs mental health services and preventive care for communities Average monthly patient attendance at our rural and specialty clinics are more than 11000 visits and is increasing each year

CMHs awardwinning Auxiliary program has maintained approximately 250 members with more than 100 of those actively volunteering within the organization The CMH Auxiliary has twice received a first place plaque as a number one smallhospital auxiliary in the state of Missouri

And each year CMH supports local projects and community events with more than 50000 in sponsorships including Relay for Life Alzheimers Association and youth athletics

Although CMH has grown significantly over the past 25 years one thing has remained constant Since 1981 Donald Babb has led Citizens Memorial Hospital as its one and only chief executive officer He also serves as executive director of the Citizens Memorial Health Care Foundation and Riverside Management and Rehabilitation

In recognition of his leadership and service Mr Babb has been presented with four major awards

In 1993 he was given the Missouri State Association of Health Occupations Educators Distinguished Service Award for Community Involvement and in 1994 he was given the Missouri Hospital Association Distinguished Service Award

In 1997 Mr Babb was given the Shirley Ann Munroe Leadership Development Award by the American Hospital Associations Section for Small or Rural Hospitals and the Hospital Research and Educational Trust The award spotlights leaders in small or rural hospital executive management positions who through innovative and progressive steps have improved and enhanced health care delivery in their communities Todays healthcare leaders recognize their responsibilities extend beyond the patients in their hospitals to the health of the community as a whole Mr Babb was presented the Visionary Leadership Award in 1999 from the Missouri Hospital Association which recognizes healthcare executives whose innovative and exemplary initiatives improve the health of people in their communities

After 25 years CMH still upholds one basic principal all patients regardless of their physical or mental condition will be treated with both dignity and respect

CMHs family has continued to grow and strengthen Thirtyseven original employees board members and auxilians are still working at CMH and many share their commitment and dedication