Baxter Regional Medical Center

Description

Baxter Regional Medical Center is big city healthcare with a hometown touch The Twin Lakes Area has one of the most impressive health care systems in the nation From open heart surgery and cancer care to partial knee replacements and physical rehabilitation Baxter Regional is stateoftheart healthcare close to home

When you walk through the doors of BRMC you will sense that theres something different about our hospital The employees volunteers and medical staff at BRMC believe that patient satisfaction begins in our lobbies and continues into the patients home with followup phone calls and cards after their stay

Mission Statement
To provide excellent care for every patient every time

Vision Statement
To be a regional medical center of excellence

Pillars of Excellence
Six pillars that underpin our commitment to mission and vision are Physicians Staff Quality Service Financial Stability and Growth

Our Values HEROES
Hospitality
Treat each person as if he or she is the most important person in our facility

Enthusiasm
Reflect positive feeling in all we say and do

Respect
Display a regard for life dignity and uniqueness of those served and serving

Ownership
Take pride in what we do accept responsibility for the outcomes of our efforts and recognize our work as a reflection of ourselves

Excellence
Consistently exceed our customers expectations

Sensitivity
Promptly respond to our customers inconvenience in a caring and compassionate way

History

History
BRMC opened as Baxter General Hospital in 1963 as an acutecare hospital with 39 beds and four physicians on staff Today the facility is a 268 allprivate bed tertiarycare facility with more than 100 physicians on staff BRMC is a notforprofit 501c3 corporation organized under the laws of Arkansas An uncompensated board of directors governs our organization

The hospital encompasses 500000 square feet of space and is the largest employer in Baxter County employing more than 1300 individuals and over 500 volunteers in our auxiliary We serve patients from a twostate 14county area Subsidiaries of Baxter Regional include Hospice of the Ozarks Ahrens Clinic BR Imaging Center Baxter Rheumatology Clinic Baxter Urology Clinic Baxter Orthopaedic Clinic Baxter Pulmonology Clinic and Baxter Regional Hospital Foundation Inc

2009 Electronic Medical Records

2009 eICU

2009 Angels

2009 AR Saves

2009 Adopt A Room

2008 BRMC Guest House becomes the home of North Central Area Health Education Center AHEC

2008 Chief Nursing Officer Margaret Fielding retires after 25 years at BRMC

2008 Thanks to the generosity of BRMC employees 237 children were able to start to school with new backpacks and supplies

2008 Ambulance Department helps with hurricane relief in Louisiana

2008 BRMC participates in a countywide disaster drill

2008 BRMC employees help with Convoy of Hope a communitywide effort to help those in need and continue to support Mountain Home Christian Clinic

2008 Preparation continues for Electronic Medical Records to go live in April

2009 Cerners Smart Semi gives a view of a hospital room with electronic medical records

2008 Risk Manager Sandy Priebe RN MSN is appointed to State Nursing Board

2008 BRMC President and CEO Ron Peterson is named Administrator of the Year by Arkansas Hospital Association

2008 Womens Health Education Center is named the Schliemann Center for Womens Health Education after Josee Schliemann who also gives her time in service on the Womens Health Advisory Board

2007 Backpack drive helps 172 area children with backtoschool needs Emergency department becomes known as the Cline Emergency Center following a donation by Auxiliary member Betty Cline and her family With the new name comes a new look additional space and more streamlined services

2007 Security cameras are installed around the hospital

2007 BRMC participates in countywide disaster drill

2007 BRMC Auxiliary purchases new hydrotherapy pool for the Physical Therapy Department

2007 Hospice Volunteer Coordinator Jan Heine retires after 16 years with Hospice of the Ozarks

2007 BRMC receives the Sperduto Award for Highest Employee Satisfaction

2007 BRMC is named one of the nations top performance improvement leader hospitals by Thomson Healthcare

2007 BRMC Ambulance is named EMTParamedic Emergency Medical Service of the Year by EMS Magazine and National Association of EMTs

2007 Ron Peterson becomes BRMC president and CEO

2006 Dr Robert Kerr returns to BRMC to serve as president and CEO Peitz Cancer Support House expands Foundation receives gift and names Lagerborg Dining Room Reppell family donates the Reppell Diabetes Learning Center BRMC opens four new clinics Ash Flat Urology Pulmonology and Orthopaedic

2005 Womens Health Education Center opens in September followed by Hospice House in November East and West Lobbies renovations are completed BRMC opens a clinic in Horseshoe Bend

2004 BRMC adds new specialists including endocrinology cardiovascular surgery and psychiatry Dr Robert Kerr retires from practice Renovation begins on Womens Health Education Center Construction begins on new Hospice House Cath Lab performs 1000th cardiac catheterization Womens Center delivers a new record number of babies Auxiliary introduces new yellowandnavy uniforms

2003 Baxter Regional Medical Center celebrates its 40th anniversary with a communitywide celebration Twelve physicians are added to the medical staff Rheumatology and bariatric surgery services are added Womens Center delivers a record number of babies 720 BRMC nursing staff