Fort Duncan Regional Medical Center

Description

About the Hospital
Fort Duncan Regional Medical Center is designed for efficient advanced healthcare

Highlights
101 private patient rooms
Equipment includes Xray ultrasound MRI and CT imaging systems
Angiography suite
Electronic picture archiving and communication system PACS making your
medical information and files accessible to your medical team 247 from
secure computer terminals
Womens Center has easy first floor access with four labor and delivery
rooms two operating suites and 14 private postpartum rooms
Emergency Department with 14 beds and four fasttrack beds for patients with
less severe conditions
Ample convenient parking
Spacious comfortable waiting areas

Enhancing Our Service
We are always enhancing services and actively recruiting new doctors including cardiologists obstetriciansgynecologists and primary care physicians Through these efforts we hope to make your care even better meet increased demand for healthcare services and improve the quality of life for residents of our community

A Tradition of Quality Right Here at Home
Were building on a long tradition of quality medical care in a comfortable and convenient environment for the peace of mind of thousands of patients who are cared for by doctors and nurses at Fort Duncan Regional Medical Center

Fort Duncan Regional Medical Center is owned and operated by a subsidiary of Universal Health Services Inc of King of Prussia Pennsylvania one of the nations largest hospital management companies

The hospital is accredited by The Joint Commission and licensed by the state Regulatory Affairs Department

Mission
Central to the hospitals mission is its commitment to excellence in serving patientsfrom providing an aesthetically pleasing environment to ensuring quality in medical care Every employee receives service excellence training and personally pledges to put our patients needs first

Youll notice when you enter our front door that we take pride in providing a safe and secure environment for our patients Every patient is entitled to privacy during their stay at the hospital and continued confidentiality about all medical information

Principles
We are committed to providing healthcare services that patients recommend to families and friends physicians prefer for their patients purchasers select for their clients employees are proud of and investors seek for longterm results We will realize this vision through our commitment to the following principles

Service Excellence
We will provide timely professional effective and efficient service to all of our customer groups

Continuous Improvement in Measurable Ways
We will identify the key needs of our customers assess how well we meet those needs continuously improve our services and measure our progress

Employee Development
We understand that the professionalism and drive of our people are the most important factors in the quality of the service FDRMC provides We will hire talented people increase their skills through training and experience and provide opportunities for personal and professional growth within the company

Ethical and Fair Treatment of All
We are committed to forming relationships of fairness and trust with our patients purchasers of our services and our employees We will conduct our business according to the highest ethical standards

Teamwork
We will work together to provide everimproving customer service This team approach to our work will supersede traditional departmental organization and create a true customer focus People at all levels of the organization will participate in decisionmaking and process improvement

Compassion
We will never lose sight of the fact that we provide care and comfort to people in need The patients and families that rely upon us are fellow human beings and they will receive respectful and dignified treatment from all of our people at all times

Innovation in Service Delivery
We will invest in the development of new and better ways of delivering our services

Facts and Figures
101 licensed beds
Nearly 5500 admissions and 60000 outpatient visits each year
Level IV Trauma Center
Over 12000 emergency department visits each year
More than 400 employees including 70 RNs